At Kessi, we strive to deliver your orders quickly and efficiently. Please review our shipping policy below for complete information about delivery times, costs, and procedures.
All orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
| Shipping Method | Estimated Delivery Time | Cost |
| Standard Shipping | 5-7 business days | ₹99 (FREE on orders above ₹1499) |
| Express Shipping | 2-3 business days | ₹199 |
| Same Day Delivery* | Same day (order before 12 PM) | ₹299 |
*Same day delivery available only in select metro cities: Mumbai, Delhi, Bangalore, Hyderabad, Chennai, Pune.
We offer FREE standard shipping on all orders above ₹1499 within India. The free shipping threshold is calculated after any discounts are applied and before shipping costs.
We currently ship to all pin codes across India. For remote locations or areas with limited courier service, delivery may take an additional 2-3 business days.
Once your order ships, you will receive an email with a tracking number. You can track your order status by:
You will receive a shipping confirmation email once your order has been dispatched. This email will include:
If you experience any issues with your delivery:
International shipping is available on request. Please contact us at shipping@kessi.in for international shipping rates and delivery estimates. Please note that international customers are responsible for any customs duties or taxes.
During sale periods, festivals, or unforeseen circumstances (like extreme weather conditions), delivery times may be extended. We appreciate your patience during such times.
If you have any questions about shipping or your order, please contact us:
Email: shipping@kessi.in
Phone: +91 98765 43210
Hours: Monday - Saturday, 10:00 AM - 7:00 PM IST